Terms of use.

These terms govern your use of the Thorntek Electrical website at thorntek.com.au. By using this website you agree to these terms. If you do not agree, please do not use the site.

1. About Thorntek

This website is operated by Thorntek Pty Ltd (ABN 26 166 930 374), trading as Thorntek Electrical. NSW Electrical Contractor Licence 283038C. Level 2 ASP Authorisation 4869.

2. Website content

Content on this website is provided in good faith for general information about Thorntek’s services. We make reasonable efforts to keep it accurate and current. We do not warrant that content is complete, current or free from error. You should not rely on the website as a substitute for professional advice for a specific job.

3. Pricing and quotes

This website does not contain firm pricing. Any indicative price or scope information is for general guidance only. Pricing is provided in a written quote after site assessment. A quote is valid for 30 days from issue unless stated otherwise on the quote. Work is performed under the terms of the accepted quote.

4. Workmanship warranty

Thorntek warrants its installation workmanship to be free from defect at the time of completion. If a defect in our workmanship arises within twelve (12) months after completion and you notify us in writing within that period, Thorntek will make good the defect at no charge to you. The warranty does not cover damage caused by misuse, abuse, alteration by others, fair wear and tear, supply network issues, or events outside our control. This warranty is in addition to your rights under the Australian Consumer Law.

5. Australian Consumer Law

Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits or excludes any consumer guarantee, warranty or right that cannot be limited or excluded by law.

6. Intellectual property

All content on this website, including text, images, the Thorntek name and logo, design, and code, is owned by or licensed to Thorntek Pty Ltd. You may view and print pages for your own personal reference, not for commercial use. You may not reproduce, redistribute or commercialise any content without our written consent.

7. Third party links

The website may contain links to third party sites, including Instagram, Facebook and LinkedIn. We are not responsible for the content or practices of third party sites. Following a link is at your own risk.

8. Disclaimer and limitation of liability

To the maximum extent permitted by law, Thorntek excludes liability for any loss or damage arising from the use of this website, including indirect or consequential loss. This does not limit any liability that cannot be excluded under law.

9. Privacy

We handle personal information in accordance with our Privacy Policy.

10. Changes

We may update these terms from time to time. Continued use of the website after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute is subject to the jurisdiction of the courts of New South Wales.

12. Contact

Questions about these terms: connect@thorntek.com.au or 1300 58 58 16.